We guarantee all our customers the right to return or exchange any product purchased from our store, according to the following terms:

1. General Conditions

• All products are eligible for return or exchange according to the terms and conditions stated on this page.

• The product must be in its original condition and packaging.

2. Return & Exchange Period

• Returns: within 3 days from the date of purchase.

• Exchanges: within 7 days from the date of purchase.

3. How to Request a Return or Exchange

• Please contact us via the Contact Us page or our phone numbers to request a return or exchange.

• You must photograph the product and provide your city, address, and order number.

• The product will be exchanged if it is defective, damaged, or not as agreed upon.

4. Refund Policy

• If the product received is completely different from the description on our website, a full refund will be issued.

• We are not responsible for any expectations of product use not mentioned on the product page.

5. Returns Without Defects

• If the customer wants to return a product without any defect, a 30% fee or at least 25 DZD will be deducted from the refund.